Covid-19 Protocol FAQs (Burlington Girls Hockey Club)

PrintCovid-19 Protocol FAQs

Key Contact for questions relating to COVID-19 protocol, tracking and reporting:

Lisa Brown,  Director of Equipment and Player Safety
[email protected]

Q1: What do I do if my daughter develops symptoms (i.e. a cough, fever etc.)?

A1: Your Daughter must be symptom free for 24 hours prior to returning to play.  

Q2: What if my Daughter develops symptoms while on the ice and is asked to leave the rink?

A2: We ask that all parents remain close to the rink or at minimum, available via cell phone to collect their player immediately, should the trainer/coach deem it necessary for the player to leave the practice.

Q3: My daughter is awaiting results of a COVID-19 Test. She is not showing any symptoms, can she return to the ice?

A3: We ask that any player/Coach/Volunteer that is awaiting test results not return to the ice until a negative test result is received.  After which time, you will be required to provide a screen shot of the negative results to your team manager, or self isolate for 14 days.

Q4: What is the process for entry at the rink?

A4: Each team will have a registered account with TeamSnap.  Within the App there is a Health Check that needs to be completed prior to your arrival at the rink.  For a step-by-step guide to our TeamSnap Health Guide click here.
A4b: Each rink will have specific guidelines as to entry and exit points, change-room access and bag allowance.  All players must arrive at the rink dressed in full gear. There will be an area, either outside or inside lobby for players to tie skates.  

Q5: As a parent do I need to complete a health check to gain entry to the rink?

A5: The Health Check must be completed by all Coaches, Trainers, Manager, Volunteers & Players.  As a Parent, if you are planning to enter the rink with your daughter (where permitted) you too must complete a health check via the TeamSnap App. You will need to pre-arrange a non-player registration in your team's TeamSnap app with your team manager. 

Please note that there is a maximum allowance of 50 people to a rink. This includes Players, Coaches, volunteers and facility staff.  As such, a maximum of 1 parent can accompany a player into the rink (where permitted) at a time - be that as a coach, trainer, manager or spectator. 

Q6: As a team manager/trainer/coach, what happens if I am notified by a member of my team that they are experiencing symptoms and cannot attend practice and/or fail the TeamSnap health check?

A6: You must notify our Director of Equipment and Safety, Lisa Brown via email as soon as you are made aware.  
[email protected] 

We all share in the responsibility of keeping our community safe. Test - Report - Play!
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Printed from on Saturday, July 24, 2021 at 4:33 AM